NIST.
researchers
hugely broad mission
Information Services Division partners with NIST through entire knowledge creation cycle.
Major customers are labs in variety of disciplines
Physics labs have Nobel prize people, but manufacturing lab is very industry oriented.

liaison program
getting to know you…getting to know all about yoooouuuuu!
targeted collaborations- in-depth lit searches, information analysis, collection development

Primary product is results
lots of reports. publications, presentations
expanding customer horizon and keep things fresh for library.

NIST has center-wide review process. maintain database of all publications. dataset of journals and conferences over time. journals pretty easy, but had to create own dataset around conferences (which are more prestigious, etc).

building relationships with local orgs/businesses.

used web of science. drill into pubs to see which had been done w/ MD orgs.
industry sector- manual process to parse.
30 some odd percent unspecified.
broad range of sectors, though.

Oracle db, Java and Flex to sort.
official or quasi-offical writing has to go through their process. built in Java.
other pieces being written in Flex.
all comes together through Oracle database (this all sounds very complicated)

loan out ipods for podcasts. pre-loaded with speakers, books, etc.
so successful, they decided to create podcast for library.
remote science project.